Terms & Conditions
Welcome to the Terms & Conditions page of HelixNovaDna, your go-to mobile DNA testing company in Ohio. Here you will find important information regarding our services and policies to ensure a smooth and transparent experience.
HND typically respond within 24-48 hours.
All information that's shared with HND is Strictly between us.
You Won't Have To Worry About Being Put On Social Media.
The Location You Chose Will Remain Private.
If There Is A Mistake Make By An Tester, HND Will Reimburse You And Still Fulfill Any/All Obligations.
You Have 24 Hours To Cancel Your Appointment To Get Your Full Refund
Same Day Cancelation Will Result In You Being Charged $75 For The Inconvenience.
Only The Testees Need To Be Present, NO OUTSIDERS!! Your Business is YOUR business!
A Valid Driver's License IS Required.
A Photo Will Be Taken Of All Parties Involved For Our Records Along With Your Case Number.
Anywhere Further Than 50 Miles Will Have A Mileage Charge Of $40.
Response Time
Our team at HelixNovaDna is committed to providing timely responses to all inquiries and requests. You can expect a response within 24-48 hours from the time of your initial contact.
Terms & Conditions
By engaging with our services, you agree to abide by the terms and conditions set forth by HelixNovaDna. This includes policies on privacy, payment, and scheduling. Please read through this page carefully before proceeding with any DNA testing services.